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Shipments and returns

Your pack shipment

Listed as "In Stock" on the website does not necessarily mean that the products are on hand ready to ship. Many products come directly from the manufacturer to keep our prices lower and "In Stock" simply means that the manufacturer is still making that particular product. On hand items are generally dispatched within 2 days after receipt of payment and are shipped via USPS without signature. If you prefer delivery by a different method or require a signature, an additional cost will be applied, so please contact us before placing your order.  We are flexible with how we ship and are willing to ship by any means requested.  Many items are made to order and take additional time to prepare the order.  You will be updated on the status of all orders.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.


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